Shipping Policy

At Omni Ayur, we strive to provide a seamless and reliable shipping experience to our valued customers. Please read through our shipping policy to understand how we handle the delivery of our products.

  1. Order Processing:

    • Once your order is placed, our dedicated team works diligently to process and package it within 1-2 business days.
    • Please ensure that your shipping address and contact details are accurate and up to date to avoid any delays or delivery issues.

  2. Shipping Methods and Timeframes:

    • We offer standard shipping through reputable carriers to ensure secure and timely delivery of your order.
    • Shipping timeframes may vary depending on your location and the shipping method chosen during checkout.
    • Estimated delivery times are provided for your convenience and are not guaranteed, as they are subject to factors beyond our control.

  3. Shipping Rates:

    • Shipping rates are calculated based on various factors, including the weight, size, and destination of your order.
    • The applicable shipping charges will be displayed during the checkout process before you complete your purchase.

  4. Order Tracking:

    • Once your order is shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package.
    • You can use the provided tracking number to monitor the progress of your shipment on the carrier's website.

  5. International Shipping:

    • We currently offer international shipping to select countries. However, please note that customs regulations, duties, and taxes may apply in your country, which are the responsibility of the recipient.
    • International shipping times may vary significantly due to customs clearance procedures and other factors beyond our control.

  6. Order Modifications and Cancellations:

    • If you need to modify or cancel your order, please contact our customer support team as soon as possible. While we will do our best to accommodate your request, we cannot guarantee changes or cancellations once the order has been processed and shipped.

  7. Undeliverable Packages:

    • In the event that a package is deemed undeliverable due to an incorrect or incomplete address provided by the customer, refusal of delivery, or other reasons beyond our control, the customer will be responsible for any return shipping costs or fees incurred. Refunds may be issued upon receiving the returned package, excluding shipping fees.

  8. Damaged or Lost Packages:

    • We take utmost care in packaging and shipping your order. However, if your package arrives damaged or is lost in transit, please contact our customer support immediately. We will work with the carrier to initiate a claim and resolve the issue to your satisfaction.

If you have any further questions or concerns regarding our shipping policy, please feel free to reach out to our customer support team. We are here to assist you and ensure your shopping experience with Omni Ayur is exceptional.